Introduction
This document provides a structured approach to diagnosing and resolving potential issues with a SigmaGate.
Each checkpoint is linked to a detailed guide with step-by-step instructions, offering a deeper explanation of how to perform the check or troubleshooting task.
By following this guide, you can ensure a thorough and efficient evaluation of the product's condition, enabling swift identification and resolution of any problems.
Gates do not operate
- Check that there is power to the gate.
- Check the motor key switch is turned on.
- MPB light illuminated on main PCB.
- If the gates are equipped with Mechanical Panic Breakout (MPB), check that the gates are manually returned to its zero position (locked position).
- Check if the gates are being held open on the remote controls. Check that CLEANING MODE is not activated by checking for the illuminated Cleaning LED on the main PCB.
- Check connections of GateCOM cross-over cable by checking for the illuminated Saloon LED on the main PCB.
- Check that all 4 PEC sensors are aligned and centered on reflector using the indicator lights on each PEC sensor.
- Press red test button on GateMaster of the master gate.
- Press black test button on the main PCB on each gate.
- Bypass Entrapment board.
- Check dipswitch settings.
- Check coulisse PCB.
- Check cable chain assembly.
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Check potentiometer settings.
If the problem is still not solved, switch off the mains power to the gate and turn it back on.
The gate alarm is activated
- The gate will alarm in the following scenarios.
- Check that the motor key switch is turned ON.
- If the gates are equipped with Mechanical Panic Breakout, check that the gates are manually returned to its zero position (locked position).
- Check that all 4 PEC sensors are aligned and centered on reflector using the indicator lights on each PEC sensor.
- Main PCB DIP switch settings (right/left gate setting)
- Test Mechanical Panic Breakout switch.
- Check customer safety radar settings.
- Check chain cable.
- Check coulisse PCB.
- Check motor rubber stops are fully screwed in.
- Check that power is going to the motor.
- Check if the motor is operational (motor continuously driving).
Optimizing gate operation
- Check the configuration of the gates potentiometer settings.
- Check customer safety radar settings.
- Run twin cable between saloon and gnd (outside gate body).
- Check that all 4 PEC sensors are aligned and centered on reflector using the indicator lights on each PEC sensor.
GateMaster issues
- Check that the data cable is plugged into the GateMaster.
- Check GateMaster dip switches.
- Check LED lights on the GateMaster.
- Check the twin cable between GateMaster and main PCB.
- Test the data cable in wiring harness.